TERMS OF SERVICE

Terms of Service

Welcome to Bijoux Rêverie

Last updated: December 2025

1. Introduction

Welcome to Bijoux Rêverie (“we”, “us”, “our”).
These Terms of Service (“Terms”) govern your access to and use of our website www.Bijouxreverie.com (the “Site”) and the purchase of our handcrafted jewelry products (“Products”).

By accessing, browsing, or purchasing from our Site, you agree to comply with and be bound by these Terms.
If you do not agree, please do not use our website or services.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.
Your use of the Site is at your own risk. The Site and all products are provided “as is” and “as available.”

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site, content, or services without express written permission from us.

3. Accuracy of Information

We make every effort to ensure that all information on our Site — including product descriptions, prices, and images — is accurate and up to date.
However, errors, inaccuracies, or omissions may occasionally occur.
We reserve the right to correct such errors, update information, or cancel orders if any information on the Site is found to be inaccurate, without prior notice.

4. Products & Availability

All jewelry pieces are handcrafted, and as such, minor variations in color, texture, or shape may occur. These are not considered defects but part of the unique character of handmade products.

We reserve the right to discontinue any product at any time or limit quantities available for purchase.

5. Pricing & Payments

All prices are listed in U.S. Dollars (USD) unless otherwise specified.
We reserve the right to modify prices at any time without notice.

We accept secure payments through trusted third-party providers such as PayPal, Stripe, or other listed options at checkout.
By providing payment information, you represent and warrant that you are authorized to use the chosen payment method.

6. Orders & Acceptance

When you place an order, you will receive an email confirming receipt.
This confirmation does not constitute acceptance — your order is accepted only when it has been processed and shipped.

We reserve the right to cancel or refuse any order for reasons including:

Product unavailability
Payment authorization issues
Suspicious or fraudulent activity
Violation of these Terms

7. Shipping & Delivery

We strive to process and ship all orders promptly. Delivery times vary depending on location and shipping method.

Once shipped, we are not responsible for delays caused by customs, natural events, or carrier issues beyond our control.
Customers are responsible for providing accurate shipping details; incorrect addresses may result in delivery delays or additional charges.

8. Returns, Exchanges & Refunds

We offer free returns and exchanges within 15 days of delivery for eligible items.
Returned products must be unworn, unused, and in their original packaging.

Custom or personalized jewelry is non-refundable and non-exchangeable.

Refunds are processed to the original payment method within 5–10 business days after inspection of the returned item.

For full details, please refer to our Return Policy or contact us at scottcommons@outlook.com.

9. Custom Orders

Custom-made or personalized pieces are final sale and cannot be returned, refunded, or exchanged.
We encourage customers to confirm all details before placing custom orders.

10. Intellectual Property Rights

All content on this Site — including text, images, graphics, logos, and product designs — is the intellectual property of Bijoux Rêverie and is protected by copyright, trademark, and design laws.

You may not use, copy, reproduce, distribute, or modify any content without prior written consent from us.

11. User Responsibilities

When using our Site, you agree not to:

Engage in fraudulent or illegal activity
Upload harmful or malicious code
Violate any laws, third-party rights, or these Terms
Use the Site for unauthorized commercial purposes

We reserve the right to terminate your access if we detect any misuse or violation.

12. Third-Party Links

Our Site may contain links to third-party websites for your convenience.
We are not responsible for the content, accuracy, or privacy practices of those external sites.
Use of any linked website is at your own risk.

13. Limitation of Liability

To the maximum extent permitted by law, Bijoux Rêverie and its affiliates shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

The use or inability to use our Site or products
Unauthorized access to your information
Delays or interruptions beyond our control

Our total liability shall in no case exceed the amount you paid for the purchased product.

14. Indemnification

You agree to indemnify and hold harmless Bijoux Rêverie, its officers, employees, and affiliates from any claim or demand (including legal fees) arising out of your breach of these Terms or violation of any law or third-party rights.

15. Disclaimer of Warranties

All products and services are provided “as is” without any warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, or durability.

16. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of Hong Kong SAR, without regard to conflict of law principles.

Any disputes arising under these Terms shall be resolved through amicable negotiation.
If no resolution is reached, disputes shall be submitted to the competent courts of Hong Kong SAR.

17. Changes to Terms of Service

We reserve the right to update or modify these Terms at any time without prior notice.
Changes will be effective immediately upon posting to this page.
Your continued use of the Site after updates constitutes acceptance of the revised Terms.

18. Contact Information

For questions or concerns about these Terms, please contact us at:

📧 Email: scottcommons@outlook.com
🌐 Website: www.Bijouxreverie.com

Bijoux Rêverie
Jewelry with meaning. Crafted for the soul.