SHIPPING

Shipping Policy

Worldwide Delivery with Care

Last updated: December 2025

1. Overview

At Bijoux Rêverie, we proudly ship our handcrafted jewelry to customers worldwide.
All orders are carefully packaged to ensure your jewelry arrives safely and in perfect condition.

We provide standard and express shipping options, with estimated delivery times that vary by region.

2. Order Processing Time

Handcrafted products require 2–3 business days for preparation before shipping.
Custom or personalized items may require additional time; our team will notify you if necessary.

Once shipped, you will receive a tracking number via email for real-time updates.

3. Shipping by Region

United States

Standard Shipping: 10–15 business days (excluding 2–3 business days for order processing)
Express Shipping: 7–10 business days (excluding 2–3 business days for order processing)
Tracking information provided after dispatch
Duties and taxes are generally included for most states, but international territories may incur additional fees

Canada

Standard Shipping: 10–15 business days (excluding 2–3 business days for order processing)
Express Shipping: 7–10 business days (excluding 2–3 business days for order processing)
Customs duties and taxes may apply depending on the province
Tracking number provided via email

Europe

Standard Shipping: 10–15 business days (excluding 2–3 business days for order processing)
Express Shipping: 7–10 business days (excluding 2–3 business days for order processing)
Import duties, VAT, or customs fees may apply and are the customer’s responsibility
Tracking available via courier service email

Australia

Standard Shipping: 10–15 business days (excluding 2–3 business days for order processing)
Express Shipping: 7–10 business days (excluding 2–3 business days for order processing)
Customs duties and GST may apply
Tracking information sent by email

Note: Delivery times are estimates and may vary due to customs processing, local postal services, holidays, or unforeseen delays.

4. Order Confirmation & Tracking

After placing an order, you will receive an order confirmation email with details.
Once your order ships, a shipping confirmation email will include a tracking number.
Please allow 24–48 hours for tracking updates to appear.

5. Lost or Delayed Packages

While we take every precaution to ensure timely delivery, packages may be delayed due to:

Customs processing
Local postal services
Weather conditions or natural events

If your package does not arrive within the estimated delivery time, contact us at scottcommons@outlook.com, and we will assist in locating it.

6. Packaging & Care

Each item is carefully packaged for protection and a premium unboxing experience.
Gift orders can include special instructions; please indicate at checkout.

7. Contact Us

For shipping questions, tracking, or international inquiries:

📧 Email: scottcommons@outlook.com
🌐 Website: www.Bijouxreverie.com

Bijoux Rêverie
Jewelry with meaning. Crafted for the soul.